Extra Energy has ceased trading and Scottish Power will be taking over. Scottish Power offered the best deal to Ofgem to take over all of the Extra Energy supplies. Here’s what you need to know;
You’ll be going onto deemed rates. These are very expensive and I advise you quickly agree a new deal with Scottish Power or you shop around and get the best price you can.
Here’s a statement on deemed rates from Ofgem’s website;
Around 10% of micro-businesses are on deemed contracts. It’s vital that they are aware that prices on these contracts are on average 80 per cent more than rates charged in a negotiated contract. If you are on a deemed contract you should shop around and compare supplier offers for a new energy contract, as you could make significant savings.
You won’t be charged any to switch for your domestic supply. Business may have a short period to switch or be put into a 12 month deal. You’ll find this out once Scottish Power contact you.
The debt owed to Extra Energy will most likely need to be paid back to either the Extra Energy Administrators or direct to Scottish Power. This depends on whether or not Scottish Power will be taking the debt from Extra Energy. My guess is they will.
Customers with questions should contact Scottish Power’s customer service team, on 0800 074 0471, or visit https://www.scottishpower.co.uk/extra-energy.
You can also contact me on [email protected]