We all need to contact suppliers at some point, whether it’s to ask a general question, make a complaint, solve a problem or just to shop around for prices. I will do my best to update these as and when I noticed changes or errors, although the smaller suppliers I’ll probably notice less often. If you notice and discrepancies leave a comment below and I’ll get it updated straight away. Thanks & enjoy!
For Business enquiries – Mon-Fri 8.30am- 5.30pm – 0845 166 3360
Please note Npower charge for this line as it’s an 0845 number.
Business Meters – Mon-Fri 8.00am-6.00pm, Sat 9.00am-1.00pm – 0800 107 3457
Business Meters – Mon-Fri 8.30am–5.00pm – 0345 725 2526
For Business enquiries – 8am-6pm Monday to Friday – 0333 202 4586
For large Corporate meters – Monday to Thursday from 8.30am – 5pm and Friday 8.30am – 4pm – 02476 42 42 42
Appointing a Meter Operator (MOP) should be the first thing you do after agreeing a half hourly contract. If you’re unsure as to whether you have a half-hourly meter you can email me and I’ll find out for you.
You need to have a MOP in place, which would look after the meters maintenance and sending all the usage data over to your current supplier.
I’ve compiled a list of some MOP’s, I’d advise you to have a shop around, call them and ask for a quote and say you’re just shopping around. Sometimes the difference in price between two MOP’s can be over £2000. You shop around for your electricity and gas unit rates, stressing over £200 difference between two suppliers, so please do the same for your MOP.
Phone: 02476 187390
Dave Siggers – CVA Metering / Half Hourly SVA
Phone: 020 8298 8174
Commercial Matters – For all new commercial enquiries regarding electricity, gas, water and energy management
Phone: 01908 257709
Morrison Data Services (formerly G4S)
Phone: 0191 201 3500